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One,
FCC Group’s new intranet
already implemented in Central America
FCC’s aim was to provide access to the new
intranet platform to all FCC Construcción
employees working abroad. In September,
Panama became the first country to gain
access to One, the new multidirectional as-
cending, descending, and horizontal work
model; a new collaboration model for sha-
ring knowledge across the board.
A multidisciplinary team composed of mem-
bers from the Human Resources, IT, Com-
munications, and marketing departments
was in charge of enabling and implementing
the system, within Incorpora to enable global
management of employees and their basic
data on their relationship with the company.
One is a system that integrates the
Company’s main processes and systems
and enables those who use the system to
known what is required of them without ha-
ving to be connected to theses systems, in-
cluding from their cell phones or iPads.
Accordingly, One is a more accessible sys-
tem, focused on services and not merely
communication; an intranet combining the
intranets of all business units, which, besi-
des unifying the support making it more ac-
cessible and adapted to several devices, it is
a tool that provides information on the user’s
experiences, standardises help, and optimi-
ses costs.
FCC One takes the user into consideration in
terms of its design and organisation, taking
advantage of all the elements provided by a
2.0 virtual environment to provide simpler,
quicker, and more efficient, almost intuitive
navigation.
It is an intranet based on the Networking
model to which we are all connected, an in-
tranet for all which is structured as follows:
FCC Corporate division; Personnel Division
and all other FCC areas.
These three areas develop their contents
and services in their own space to provide
information on their activities, organization,
communities, news, and reports.
México, Peru and Chile are the countries
next in line to be incorporated in One. Co-
lombia, Brazil, the United States, Canada,
Riyadh, the United Arab Emirates, the Uni-
ted Kingdom, Portugal, Bulgaria, Roma-
nia, the Netherlands, and the rest of Eu-
rope and Algeria will be, in this order, the
next ones to gradually access this space.
The opinion of those already integrated in
the new Intranet is:
One crosses the ocean to unite two
continents
The response to the implementation of the
new intranet last October in Central Ameri-
ca was positive. Two days after the official
implementation, 87% of employees were
active users.
A multidisciplinary group comprising mem-
bers of the communication, human resou-
rces, and IT departments was in charge
of making this new tool a reality in Central
America. The tool offers a new global expe-
rience and provides a unified access to all
employees to diverse contents.
“One decisively transforms the user’s ex-
perience. It bolsters the corporate cultu-
re thanks to its interactivity and offers an
across-the-board panorama which promo-
tes synergies” (Sergio Mingo, Internal Com-
munications and Marketing at FCC Cons-
trucción Central America).
The implementation process was suppor-
ted by various presentations, starting at the
Central branch office and spreading to va-