... and the end-to-end water management
service in Ávila
In order for water to reach the tap at the
user’s home with quality and return it to the
environment in similar conditions after it has
been used, it is necessary to have advanced
technological infrastructures, specialised
personnel, and a strict commercial mana-
gement and customer service process to
ensure that this activity is economically sus-
tainable and that service is provided in a sa-
tisfactory manner.
Juan Béjar, vice-chairman and CEO of FCC
during his visit to FCC Aqualia’s branch offi-
ce in Ávila, which has been providing ma-
nagement services since 1989, was able to
learn first-hand about the production and
commercial structure of this service.
The vice-chairman and CEO was accompa-
nied by Eduardo González, chairman of FCC
Aqualia; Ana Villacañas, general manager of
Organization, Procurement, and Human Re-
sources, and IT; Rafael Montes, FCC direc-
tor; Félix Parra, managing director of FCC
Aqualia; and Santiago Lafuente, manager of
FCC Aqualia Zone I.
The first stop during the day’s visit was the
Potable Water Treatment Plant in the city
which has a production capacity of 38,400
m3/day where they discussed the treatment
process and the installations, pointing out
as one of the main innovations, a flotation
system capable of eliminating algae before
the start of the purification process and the
active carbon filters able to eliminate the im-
purities and by-products in water as well as
any residual odour or taste. They also tou-
red at these facilities the laboratory in Ávila,
one of the five operated by Aqualia in Spain
which has been certified by ENAC (the Spa-
nish certification agency).
Afterwards, the group went to visit the re-
cently inaugurated wastewater treatment
plant, built by FCC Aqualia for the Castile-
León regional government and featuring
the latest generation wastewater treatment
systems, such as ultra-filtering membra-
nes, magnetic levitation blowers, a UV filter
treatment and moto-generation and NH4
control systems. The visitors were shown
the quality of the water outflow once the
process has been completed.
The executives then visited the offices of
the Municipal Water Department in the city’s
downtown district where they attended a
presentation on the network management
technologies and the structure of the Zone.
Lastly, the mayor of Ávila, García Nieto,
welcomed the group of visitors at the City
Council building and stressed the importan-
ce of FCC Aqualia’s efficient management of
a scarce resource such as water in the city
which is of paramount value for its residents.
u s i n e s s
