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will raffle off two tablets amongst all who
have requested the e-invoices during the
campaign period.
CAC and customer service staff are also
receiving training to ensure that they in-
form each client of this initiative in a direct
and personalised way. To encourage and
to create an incentive for the promotional
work of these employees, the company
will reward them with 24 packs of expe-
rience for their work. The two employees
who get the most number of e-invoice re-
quests will receive two packs.
E-invoices reduce
the use of paper and
provides multiple benefits
for users, the environment,
and the Company
This campaign reinforces the Company’s
commitment to the environment and that
of its users. According to the Eurobarome-
ter poll, 90% of Spaniards acknowledge
their concern for protecting the environ-
ment and when asked why they prefer
an e-invoice instead of the paper version,
75.2% respond that it is for environmental
reasons.
Clients in Badajoz and Almeria, the first winners
of the “Switch to the e-invoice!” raffle
Rosa Rubio and Jesús García, clients
from Badajoz and Almeria, respectively,
were the first winners of the “Switch
to the e-invoice”” campaign that FCC
Aqualia launched last April to encoura-
ge clients to switch from the paper to
the e-invoice. As part of the Company’s
commitment to the environment, the
goal is to increase the current number of
invoices by one million within one year.
The campaign is going at a good pace.
In just one month, the Company recor-
ded a significant increase in the num-
ber of clients who have requested this
new format. In fact, the two home cities
of the winners, Badajoz and Almeria,
have shown a year-on-year increase
of 2.15% and 3.9%, respectively This
means that in Almeria, 7,310 users are en-
joying the advantages of the digital format
while in Badajoz, 4,023 users have opted for
this format.
The two winners in May receive their tablets:
Above, Rosa Rubio, on the left, receives her table
from Eva Raya, Manager of Customer Services
at the Extremadura branch office.
Below, from left to right: Jose Alonso, coun-
cillor of the Municipal Services of the Almeria
City Council; Jesús García and José Colo-
mina, Aqualia manager in Almeria.