•
Greater collaboration among munici-
pal leaders, citizens, and the private
sector could improve the results of
urban services such as waste mana-
gement.
.
When Dan Hoornweg, former World Bank
principal advisor on Sustainable Cities
mentioned that it was necessary for munici-
pal leaders to obtain the support of citizens
in relation to recycling and to improve waste
management solutions if they want to redu-
ce their impact and the vulnerability of the
environment, he said that “It is necessary
to find out how to manage cities with less
waste and less energy”.
Better flow of information could help to ma-
nage water in the cities:
•
The study revealed global concerns on
the future of the supply of infrastructu-
res and urban services, including the
supply and distribution of water and
the treatment of wastewater.
•
Those responsible for defining policies
consider water supply as one of the
three main problems in connection
with infrastructures and urban servi-
ces. Nevertheless, they face a difficult
task when trying to gain public sup-
port for “hidden” infrastructures, such
as water-related services.
•
72% of citizens would change their
water consumption if they had more
information on the levels of use, stres-
sing the need to improve the newsflow
and strengthen citizens’ involvement.
The report pointed out that emerging mar-
kets are the ones who suffer the most
from the bad conditions of infrastructures
which translate into over-exploited systems
and other deficient services. Reducing the
amount of waste is essential, including
waste resulting from deficient infrastructu-
res such as the water system. Therefore,
the study also referred to the improved co-
llaboration with citizens as a fundamental
requisite for the success of these cities.
Juan Béjar:
The challenges of a world that is
increasingly more urbanised
The pace of the urban growth process
in the world of the 21
st
century seems
unstoppable. Demographic growth is highly
concentrated in cities and as such, is one
of the greatest challenges faced by leaders
in their attempt to protect the future of their
cities in view of the overwhelming global
sustainability crisis.
Due to the population growth in cities, mu-
nicipal authorities have become more invol-
ved than ever in the welfare of citizens. In
order to govern a city, political and finan-
cial skills are required. Nevertheless, we
have also become increasingly aware that
it is also necessary to take advantage of
inventions and technological and social
adaptations in order to manage, process,
and communicate the decisions taken and
to learn about the reactions that they ge-
nerate.
The debate on the future of cities has been
dominated over the past few years by the
“smart” concept, observed specially from
the standpoint of the information network
and the use of major data to improve the
efficiency of infrastructures and services.
With the exception of a few cases, howe-
ver, this perspective has underestimated
the ability of citizens and the role that they
can play in the use of technological advan-
ces to participate in the local decision-ma-
king process and become players in their
urban surroundings.
At FCC, we believe that citizens are an es-
sential part of the group formed by political
leaders and private companies haired by lo-
cal governments. FCC is a citizen services
group and this implies that citizens are at
the centre of attention in everything that we
do, be it the vital construction of a metro
and railway system in Riyadh or Lima, ma-
nagement of critical waste services in the
United Kingdom Span and most of Central
and Eastern Europe, or the provision of
end-to-end water management services in
22 countries around the world.
We joined forces with The Economist Inte-
lligence Unit in this survey and global report
because we believe that foresight and pu-
blic debate is necessary in order to tackle
these challenges.
As can be deduced from the conclusions
of the report, one of the greatest difficulties
that we face is to meet the expectations
and the needs of citizens with practical and
viable solutions from the economic stand-
point. All is related with financial models,
newsflow, and management systems com-
bined with the added challenge of providing
these solutions in such a way that they en-
courage greater social integration, an es-
sential part of our activity.