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obtain a large amount of quality information
the treatment and analysis of which is ma-
king it possible to considerably improve the
services provided and the possibility of ma-
king this information available to the user
through an application for their smartpho-
nes and tablets, information that was not
put at their disposal previously.
By merely downloading this totally free app,
users in Santander will have the following at
their disposal:
•
Their consumption curve over their
chosen period, with a minimum one-
hour gap, which means that, ins-
tead of having 4 consumption data,
they can now have 8,760 data on an
annual basis.
•
Compare their consumption in the di-
fferent periods that as determined by
the users.
•
Compare their consumption in relation
to the average consumption in their
neighbourhood which implies an im-
portant initiative by knowing their wa-
ter expenses and to assess this situa-
tion.
•
Water quality data in real time.
•
Two-way communication in real time
between the user and FCC Aqualia.
This means that the user can send a
message or report any type of inciden-
ce and this means that FCC Aqualia
can immediately implement the pro-
tocol, and vice versa, since the app
provides the user with a mailbox for
receiving messages such as: notice of
service interruption, billings, notices on
excessive consumption, etc. (Chart 3).
The outline of the management model is as
described in Chart 4.
The urban development of cities is mo-
ving towards a future where new tech-
nologies will be completely implemen-
ted to provide more information and to
encourage the participation of all con-
sumers, all of which will result in more
efficient, smart, and sustainable cities.
Conclusions
Gráfico 3
Gráfico 4
The future of Smart Water
Thanks to the success and excellent ac-
ceptance of this project, the second phase
is currently being developed. This phase
involves the implementation of the sensor
system in another neighbourhood in the
city, expanding the coverage of this new
service to another 1,200 inhabitants, incor-
porating new utilities that are being prepa-
red for the app. Perhaps one day, this sys-
tem will be expanded throughout the entire
city of Santander.