We are FCC - Nº3

cho de Peñarroya Irrigators Associa- tion) broke one of the pipes when he was repairing the irrigation pipelines. The operators at FCC Aqualia, who were on call, urgently went to the identified zone to apply the protocol for this type of emergency situation: immediately closing the outlet valve of the Santa María deposits thereby preventing a greater water leak that would have led to the rapid depletion of the deposits. The repair work was extremely com- plicated since the area was flooded and the initial estimate for repairing the pipe was about twelve hours, too long in view of the high temperatures in August in Castile-La Mancha. The expertise and experience of FCC Aqualia’s professionals performed the work in one third of this estimate and worked when the temperature was close to 40 ºC. Thanks to the efforts of the FCC Aqualia team that worked around the clock, it was possible to gradually restore the water supply to the city. In the social networks, the mayor of To- melloso, Inmaculada Jiménez, and other public officials recognised the work performed by the team of FCC Aqualia professionals who “despite the heatwave, were working non- stop repairing the pipeline”. The FCC Aqualia team in Almansa also knows how to work in an emer- gency but indifferent weather condi- tions to ensure basic water supply to a population experiencing one of the most extreme snowfalls that they remember such as the one at the be- ginning of this year. Because of the great snowfall, the city, its more than 24,000 residents and all roads of the city were comple- tely isolated. The overhead high-vol- tage power lines were also seriously damaged and 76 electric towers fell down. From the start, FCC Aqualia office and its employees worked round the clock to ensure water supply and prevent the depletion of water re- serves. The managers of the branch office were able to defend the priority as part of the emergency efforts and were able to access the water su- pply pumps to assess the damage, protect them and find another alter- native source of energy other than the water pumps which are situated in difficult to reach areas in the Sierra de la Oliva and Monte Mugrón areas. Based on the information obtained, a Contingency Plan was drawn up and, thanks to the work of the FCC Aqualia team in Almansa, who wor- ked 72 hours non-stop, day and ni- ght, supply was maintained without any alterations. After the storm the water service and its workers were congratulated personally by Francisco Núñez, the mayor of Almansa, and Tania Andi- coberry, councillor of the Water De- partment, who at all times supported the employees and highlighted their efforts and commitment in this emer- gency. These situations represent a clear example of the vocational compo- nent with which the FCC Aqualia team performs its activity so that, whatever happens, citizens are able to enjoy quality water 24 hours a day, 365 days a year. Water is one of the basic day-to-day services